Syncro
Remote monitoring and management solution that offers a web-based interface and dashboard for business users
- Category IT Management Software
- Languages Danish, German, English, Finnish, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish, Tonga (Tonga Islands)
A powerful Remote Monitoring and Management (RMM) software with built-in PSA functionality.
Overview
Syncro is a fully integrated suite that combines the functionalities of Remote Monitoring and Management (RMM) and Professional Service Automation (PSA). This all-in-one tool offers a comprehensive solution to streamline IT management and professional services.
Key Features
Comprehensive RMM functionalities: Syncro provides robust remote monitoring and management solutions. It empowers users with device monitoring, patch management, automation, and scripting, enabling them to maintain full control over their IT environment.
Integrated PSA capabilities: The software comes with in-built PSA functionalities. It streamlines ticketing, billing, and customer relationship management. This integration allows users to manage their services from a single platform, improving efficiency and productivity.
User-friendly interface: Syncro offers a clean and intuitive user interface. New users can quickly understand the functionalities and navigate through the software.
Performance
Syncro performs admirably when managing IT systems. It's able to keep track of multiple devices in real-time, providing timely and accurate information. The software's automation capabilities also allow for significant time savings, by automating repetitive tasks.
Usability
Syncro's interface is user-friendly and easy to navigate. The learning curve is relatively minimal, and the software provides a variety of training materials and resources to assist new users.
Customer Support
Syncro offers excellent customer support, with a responsive team ready to assist users with any issues. They provide multiple channels of communication, including email, phone, and live chat.
Value for Money
Given its comprehensive set of features and robust performance, Syncro presents a high value for its cost. It is a cost-effective solution for businesses looking for an all-in-one RMM and PSA tool.
Conclusion
In conclusion, Syncro is a powerful tool that combines RMM and PSA functionalities into a single platform. It provides robust features, excellent performance, and great value for money. Whether for small businesses or large enterprises, Syncro is a reliable choice for managing IT systems and professional services.
Highest-Rated Features:
- Ticketing
- Service Management
- Remote Monitoring
Lowest-Rated Features:
- ITIL Policy Compliance
- Asset Management
- Patch Management
- Company
- Servably
- HQ Location
- N/A